Services offered1
In business since1885
About Gemba
Gemba Automotive is a local auto repair in Surprise, AZ. View address, contact info, hours and services below.
Services & pricing
Auto Repair
Booked and scheduled through Hustl.it — quote, confirmation, and payment all in one.
$65 from
Service area
Within 15 miles of 85378
Based in Surprise, AZ. Travel fees may apply beyond the green zone.
85378853958540985319
Hours
Mon7a – 7p
Tue7a – 7p
Wed7a – 7p
Thu7a – 7p
Fri · Today7a – 7p
Sat7a – 7p
SunClosed
Credentials
Background checkedInsured — $1M liabilityPayments via Whop
FAQ
What are your business hours?
All Gemba Automotive locations are open Monday through Saturday from 7:30 AM to 5:30 PM, and closed on Sundays. Gemba Automotive - Phoenix: Mon–Sat 7:30 AM – 5:30 PM Gemba Automotive - Tempe: Mon–Sat 7:30 AM – 5:30 PM Gemba Automotive - Broadway (Mesa): Mon–Sat 7:30 AM – 5:30 PM Gemba Automotive - Guadalupe (Mesa): Mon–Sat 7:30 AM – 5:30 PM Gemba Automotive - Surprise: Mon–Sat 7:30 AM – 5:30 PM Gemba Automotive - Sun City West: Mon–Sat 7:30 AM – 5:30 PM Gemba Automotive - Scottsdale: Mon–Sat 7:30 AM – 5:30 PM Gemba Automotive - Chandler: Mon–Sat 7:30 AM – 5:30 PM With flexible hours at all locations, we make it easy to get the expert auto care you need when it fits your schedule.
Where are you located?
We have 8 convenient locations across the Phoenix metro area: Gemba Automotive - Phoenix: 1451 N 32nd Street, Phoenix, AZ 85008 Gemba Automotive - Tempe: 1375 S McClintock Dr, Tempe, AZ 85281 Gemba Automotive - Broadway Mesa: 2035 W Broadway Rd, Mesa, AZ 85202 Gemba Automotive - Guadalupe (Mesa): 424 W Guadalupe Rd, Mesa, AZ 85210 Gemba Automotive - Surprise: 13315 W Bell Road, Surprise, AZ 85378 Gemba Automotive - Sun City West: 18855 N RH Johnson Blvd, Sun City West, AZ 85375 Gemba Automotive - Scottsdale: 8989 E Via Linda, Scottsdale, AZ 85258 Gemba Automotive - Chandler: 6605 W Chandler Blvd, Chandler, AZ 85226 All locations are easily accessible for residents in and around the Phoenix metro area.
What types of vehicles do you work on?
At Gemba Automotive, we service a wide range of vehicles, including both domestic and foreign models, ensuring expert care for every car.
Can I book an appointment online?
Yes, you can schedule an appointment online and choose a date and time that works best for you.
Are your services cost-effective?
Absolutely, we provide high-quality services at competitive prices, making us a cost-effective alternative to dealership repairs.
Do you offer any discounts?
Yes, we offer various discounts and promotions throughout the year. Check our Coupons page or contact us for current deals.
Can I check on the status of my car?
Yes, you can call us during business hours to get updates on the status of your car while it's being serviced.
Are you hiring?
We are always looking for talented individuals to join our team. Please visit our Careers page or contact us for current job openings.
GEMBA HOSPITALITY AT EVERY STEP
From the moment you walk through our doors, you'll feel the difference. Our team greets you with
a smile, listens to your concerns, and explains every recommendation in plain language. We
believe that genuine kindness and clear communication build trust, so you can drive away
confident that your vehicle is in expert hands. 😊
COMPLETE AUTO CARE FOR FAMILIES, COMMUTERS & FLEETS
At Gemba Automotive, we're here to keep every vehicle in your life running at its best — whether
it's your daily commuter, the family SUV, or your company's entire fleet. With a focus on
quality, trust, and Gemba Hospitality, our team delivers dependable service you can count
on. OUR SERVICES Routine Maintenance – Oil changes, fluid flushes, and filter replacements Air Conditioning & HVAC – A/C recharges, heating repairs, and full climate
system service Diagnostics & Engine Repairs – From check engine lights to complete engine
work Cooling System Care – Radiators, water pumps, hoses, and coolant service Brakes – Safety-focused inspections, repairs, and replacements Transmissions – Service and replacements to extend vehicle life Suspension, Steering & Alignments – Smooth handling and long-lasting tires Electrical & Charging Systems – Batteries, alternators, starters, and
advanced electrical diagnostics Tires & Wheels – Replacement, installation, balancing, rotations, and
precision alignments Inspections – Pre-purchase and multi-point inspections for peace of mind FLEET & COMMERCIAL SERVICES Gemba Automotive offers tailored solutions to keep your business moving. Our Fleet &
Commercial Programs are designed to reduce downtime, simplify billing, and extend the life of
your vehicles. Fleet benefits include: Priority schedulng to minimize downtime Preventive maintenance tracking for every vehicle Consolidated billing and flexible payment options Dedicated account support for your business needs Full range of mechanical services for light- and medium-duty vehicles
ALL MAKES & MODELS WELCOME
No matter your vehicle's make or model, Gemba Automotive has the expertise and tools to keep it
running smoothly. From the most common daily drivers to specialty vehicles, our certified
technicians deliver dependable service backed by our commitment to Gemba Hospitality. We service: Everyday Favorites – Ford, Chevrolet, Toyota, Honda, and all major brands Luxury Brands – BMW, Mercedes-Benz, Audi, Lexus, and more Classic & Vintage Cars – Careful, detail-focused maintenance and repair Diesel Trucks & SUVs – Heavy-duty service for power and reliability Manual Transmissions & Performance Cars – Precision service for driving
enthusiasts Electric & Hybrid Vehicles – Suspension, brakes, tires, and maintenance
solutions
TRANSPARENT PRICINGS & HONEST RECOMMENDATIONS
At Gemba Automotive, trust starts with transparency. We service cars, not sales
quotas. That means you'll never feel pressured into something you don't need. You'll always receive a clear, written estimate before any work begins. Our technicians provide
simple explanations, so you'll understand why each service matters — and if it's not
needed now, we'll tell you. After all, only what matters, when it
matters. Gemba's Proven Process Our Proven Process takes transparency to the next level with documented
photos, videos, and easy-to-understand explanations . Whether you're in the lobby, at
home, or at the office, you're empowered to make educated decisions with
confidence . Because at Gemba, it's all about recommendations you can trust
— never pressure, never surprises.
OUR WARRANTY = CONFIDENCE ON EVERY REPAIR
At Gemba Automotive, every repair is backed by a nationwide warranty — because your peace of mind
matters. Whether you're driving the family SUV or managing a fleet, you can count on coverage
that protects your investment. Families & Everyday Drivers: Complimentary 2-Year / 24,000-Mile
Nationwide Warranty on parts and labor (most repairs – some exclusions apply) Fleet Accounts: Dependable 12-Month / 12,000-Mile Nationwide Warranty designed
to keep your business vehicles on the road with confidence Wherever the road takes you, Gemba's warranty coverage ensures quality repairs, trusted
protection, and nationwide support.




