Sploot Veterinary Care

Sploot is proudly founder-led and independently operated. This partnership helps us invest in our people, our medicine, and our clinics while keeping ownership and decision-making with our founders. It also allows us to redesign vet care around the needs of pet parents and pets - making every part of the experience more convenient, connected, and stress-free.

Yes! We're proud to support our community by offering special discounts to our local heroes. Military members, first responders, and teachers receive discounts on all our veterinary services and SplootPack membership. Ask about taking advantage of these exclusive discounts at your next visit, or call us for more information!

Our deposit policy is designed to help us provide timely care to all our patients and ensure that appointment slots are reserved for clients who need them most. A deposit is required for new client appointments and same-day appointments (Denver: $95, Chicago: $109). If you cancel or reschedule at least 24 hours before your appointment, the deposit will be credited toward a future appointment. If you cancel or reschedule less than 24 hours before your appointment or do not show up, the deposit will be forfeited.

All Sploot locations offer on-site parking options. Denver clinics provide free retail parking, garage parking, parking lots, and valet parking depending on location. Chicago clinics offer free validated parking and free parking lots. Colorado Springs clinics have free parking lots available.

Sploot's vet clinics are open 365 days a year, including holidays. Most locations operate from 8 AM to 8 PM daily, offering primary care, urgent pet care, and emergency vet services with extended hours each day and same-day urgent drop-off appointments available.

You can request medication refills or restock heartworm preventives through the Sploot Vets app for a more seamless experience. You are also always welcome to make an appointment if you need your pet's health checked.

Veterinary tele-triage (telephone triage) helps pet parents determine if their pet needs a sick visit or urgent care. Call (720) 740-8129 or use the Sploot Vets app to connect with our team. Available Colorado: 6am - 8pm MST, Illinois: 7am - 9pm CST.

Yes! The Sploot Vets App allows you to book appointments, chat directly with our vet team, view your pet's medical records, get care reminders, request medication refills, and more. Download the Sploot Vets App today.

Sploot's drop-off appointments are convenient for wellness exams, sick visits, and urgent care cases. To arrange a drop-off appointment or urgent drop-off, call us at (720) 740-8129. Our team will coordinate the time and arrangements. During your pet's stay, they will be set up comfortably under medical supervision, and we will reach out via phone with updates.

Yes, we need the most up-to-date vaccine records and any previous records pertaining to your pet's health concerns prior to your appointment. Ask your pet's previous veterinary clinic to email the full medical records to records@splootvets.com at least 48 hours before your appointment.

A pre-operative consultation allows us to set expectations, ensure your pet is healthy enough for anesthesia, discuss the specific procedure, create an individual surgical plan, and collect blood samples to check organ function. This ensures your pet's safety and allows us to address any concerns before the procedure.

You can cancel or reschedule using the link in your appointment confirmation email, through the Sploot Vets app, or by calling/texting (720) 740-8129. If you cancel or reschedule less than 24 hours before your scheduled time or miss your appointment, the deposit will be forfeited or a cancellation fee will be applied.

Do not feed your pet any food after 7:30 pm the night before surgery (water is OK). Drop-off is at 7:30 am unless otherwise instructed. Allow about 30 minutes for drop-off. Create a safe, quiet recovery environment at home. Keep your phone nearby for updates. Every patient goes home the same day unless told differently by a veterinarian.

Exercise restriction is required for 7-10 days post-surgery (no running, jumping, climbing, or rough-housing). Your pet may be groggy for 24-48 hours. Feed only 1/4 to 1/2 normal amount tonight. Check the incision daily and prevent licking/chewing. Schedule a recheck in 10-14 days.

Exercise restriction is required for 7-10 days post-surgery. Your pet may be groggy for 24-48 hours. Feed only 1/4 to 1/2 normal amount tonight. Check the incision daily and prevent licking/chewing. Vaginal bleeding can be normal for up to 3-5 days post-surgery if your pet was in heat. Schedule a recheck in 10-14 days.

Your pet received full mouth x-rays, subgingival scaling, ultrasonic cleaning, and polishing. They may be groggy for 24-48 hours with some drooling. Feed only 1/4 to 1/2 normal amount tonight. Some nasal congestion or sneezing is normal. No diet change is necessary unless instructed.

Your pet received dental cleaning and tooth extraction(s). Feed a very soft diet until recheck (canned/wet food or dry food soaked in water). No hard toys or treats. Some blood-tinged saliva is normal but should decrease with time. Feed only 1/4 to 1/2 normal amount tonight. Schedule a recheck in 10-14 days.

Online booking through our website or the Sploot Vets app is the easiest way. You can also text or call us at (720) 740-8129. For drop-off appointments, urgent cases, rechecks, and surgeries, please call our Pet Parent Concierge team.

Please cancel or reschedule at least 48 hours before your appointment for a full refund of your deposit. You can reach out through the Sploot Vets app or by texting/calling (720) 740-8129. Deposits range from $200 to $600 depending on the procedure. If you cancel less than 48 hours before, the deposit will not be refunded.

You can manage your booking from the Sploot Vets app, use the link in your appointment confirmation email, or contact our Pet Parent Concierge Team by texting/calling (720) 770-8656. If you cancel or reschedule at least 24 hours before, the deposit will be credited toward a future appointment. If less than 24 hours or no-show, the deposit will be forfeited or a cancellation fee will apply.

Chat with our team through the Sploot Vets app for general concerns. Text or call (720) 740-8129 for rescheduling and urgent matters. Email records@splootvets.com for sending past medical records. Email info@splootvets.com for general non-urgent questions. Available Colorado: 6am-8pm MST, Illinois: 7am-9pm CST, every day including holidays and weekends.

Sploot's Pet Parent Experience (PPX) Associates provide information and answers in a timely manner. Contact them at (720) 740-8129, through the Sploot Vets app, or at info@splootvets.com. Available Colorado: 6am-8pm MST, Illinois: 7am-9pm CST.

Yes, our team will provide you with all the information you need to successfully process your claim. Whether or not a treatment is covered depends on your chosen insurance plan. Please contact your provider for questions about covered treatments.

Wearing face masks at the clinic is NOT required. However, pet parents are still welcome to wear face masks at their discretion.

Employees who test positive for COVID-19 or show symptoms follow CDC guidelines. Those who test negative for COVID-19 may return to work following appropriate protocols.

We thoroughly disinfect shared surfaces and equipment between patients, sterilize surgical and dental instruments after each use, have HEPA filters in every exam room and common spaces (trapping 99.9% of airborne contaminants), and follow strict protocols to isolate patients with confirmed or suspected infectious diseases.

Yes, we accept CareCredit and ScratchPay. These are payment plans or financing solutions that help pet parents pay for treatments and procedures.

We accept all major credit and debit cards. You can also save your payment method in the Sploot Vets app for faster checkout.

Yes, we can provide an electronic invoice directly to your email or a printed copy. For a printed copy, email us at info@splootvets.com or text us at (720) 740-8129. For an electronic copy, access it through the Sploot Vets app or contact us via email or text.