Symmetric IT Group

Managed IT Services is the proactive outsourcing of your organization's day-to-day IT operations to a team of professionals who continuously monitor, maintain, and secure your technology environment. Core services include 24/7 monitoring, automated patching, preventive maintenance, monitored backups, and unlimited help desk support. Managed IT Security Services layer dedicated cybersecurity protection on top of IT management, including EDR, application control, dark web monitoring, email security, SIEM/SOC services, and employee security awareness training.

Our Information Security offering is a multi-layered cybersecurity stack designed to protect your business across endpoints, network, cloud, and email. We begin with a security audit, then deploy layered protection such as EDR, application control, firewall management, SIEM/SOC monitoring, dark web monitoring, email protection and encryption, MFA, full-disk encryption, and ongoing patching and monitoring.

Yes—we can assist with cloud migration, and we also help you determine whether the cloud is the right move and what approach makes sense (full migration, hybrid, or on-prem). Our team specializes in Microsoft 365 and Azure, using structured migration playbooks with assessments, phased cutovers, rollback planning, and user-readiness support to minimize disruption and ensure ROI.

Yes. Our Co-Managed IT Services are designed for organizations with internal IT staff who need additional expertise, resources, or bandwidth. We complement your team with help desk overflow support, 24/7 monitoring, cybersecurity tooling and management, cloud architecture support, and strategic guidance—acting as an extension of your IT department.

Shadow AI refers to unauthorized AI tools being used without IT or leadership oversight, creating data security, compliance, and IP risks. Our AI Services & AI Governance helps businesses detect Shadow AI usage, build governance policies and controls, deploy Microsoft Copilot securely, and deliver executive-ready risk assessments and remediation plans.

We protect against ransomware with layered prevention such as EDR, application control, threat hunting, email security, and security awareness training. We also ensure recoverability through monitored backups, business continuity planning, and tested recovery procedures—so your organization can recover quickly if an incident occurs.

When you partner with Symmetric IT Group, one of the first steps is a comprehensive Identity & Device Assessment. This is a critical foundation-setting process that gives us—and you—full visibility into your IT environment before we begin managing it. User & Account Verification: We audit every account in your environment, including employee accounts, administrator accounts, service accounts, and any legacy accounts from former staff. Old, unused, or over-privileged accounts are among the most common attack vectors, and we identify and remediate these immediately. Complete Device Inventory: Every computer, laptop, tablet, smartphone, server, and networking device is cataloged. We verify that each device is running supported operating systems, has current security patches, and is configured with appropriate security settings—including enterprise-grade endpoint detection and response (EDR) and full-disk encryption. Security Posture Review: We evaluate your password policies, MFA enforcement, access levels, and admin privilege distribution, making recommendations to strengthen your overall security posture. Compliance Gap Analysis: For clients in regulated industries—such as healthcare (HIPAA), finance (FINRA/SEC), or insurance—we assess your current setup against applicable compliance frameworks and document any gaps that need to be addressed. This assessment creates the baseline from which we build your ongoing IT security and management strategy.

Symmetric IT Group is headquartered in Tampa, Florida, with additional offices in Kansas City MO, Hartford CT, and Saratoga Springs NY. We deliver managed IT services, cybersecurity, Microsoft cloud solutions, and AI governance services to organizations across the United States, Canada, and the UK. Our remote support capabilities allow us to resolve the vast majority of IT issues instantly, regardless of location. For situations that require hands-on support, our national Managed Services Partner network ensures we can dispatch qualified technicians on-site anywhere you need them. We serve businesses across a wide range of industries, including healthcare, finance and wealth management, accounting, legal, construction, manufacturing, insurance, hospitality, education, nonprofit, and more. What sets us apart is not just our geographic reach but our strategic approach. We function as your Virtual CIO, aligning IT strategy with your business objectives, helping you make informed technology decisions, and ensuring your IT investments deliver maximum ROI. Visit our locations page for more details on the regions we serve.